At textPlus, we deeply regret any harassment you may be experiencing on our platform. Our core purpose is to facilitate seamless communication among friends, and we take instances of harassment extremely seriously, as they violate our terms of use and compromise the integrity of our community.
Our Commitment to Assistance: We sincerely apologize for any trouble caused and are committed to addressing your concerns as soon as possible. We kindly request the following information to proceed:
-
Your Mobile Number: Please provide us with the mobile number receiving inappropriate messages or calls.
-
Originating Number: Kindly share the number of offensive messages or calls originating.
Ensuring Your Safety: If you feel threatened or unsafe because of the harassment, please take immediate action to ensure your well-being. Please don't hesitate to contact your local police department and ask them to contact us. As a responsible company, we adhere to federal privacy laws that restrict the disclosure of user registration records to the general public. Please don't worry, we are fully prepared to work with law enforcement agencies to address the situation comprehensively. Refraining from conducting personal investigations into potential criminal activities is crucial to safeguard your safety.
We want you to know that we commit to ensuring a safe and respectful environment on textPlus. Your well-being is important; we support you throughout this process.