We understand that many of our text+ users love sending and receiving GIFs. We regret to inform you that due to unforeseen circumstances, the GIF functionality is temporarily unavailable. We'd like to provide some context and assure you that we're working diligently to restore this feature.
What Happened?
Our GIF provider, Gfycat, unexpectedly shut down its services on September 1, 2023. You can read more about their closure in this TechCrunch article. Unfortunately, we were not given direct prior notice of this shutdown, which has affected the GIF functionality in text+. While the shutdown of Gfycat was beyond our control, we understand the inconvenience it has caused our users. We take full responsibility for any disruption in your user experience and sincerely apologize for the oversight.
What Are We Doing About It?
Our team is actively working on integrating a new GIF provider into text+. We are prioritizing this task to ensure that you can once again enjoy sending and receiving GIFs as soon as possible.
What Can You Do?
In the meantime, while we work on restoring the GIF functionality, here are a couple of tips to keep the GIFs flowing:
- For Android Users: The latest versions of the Android OS come with a native GIF keyboard. You can try using this built-in feature to send and receive GIFs.
- For iOS Users: While we understand that the experience might vary, you could consider using a GIF keyboard app like Giphy. It's a popular choice, but as with any third-party app, the experience can be subjective. We recommend exploring it to see if it fits your needs.
We appreciate your patience and understanding. We'll keep you updated on our progress and will notify you as soon as the GIF functionality in text+ is back up and running. If you have any questions or concerns, please reach out to our support team, and we'll be happy to assist you. Thank you for being a valued member of the text+ community. We understand the importance of GIFs in enhancing communication and adding a touch of fun to your interactions. Rest assured, we're on it, and we'll have this feature back in no time!