If you've decided to close your textPlus account, we're here to help you through the process based on your device's operating system. It's important to note that this process can be completed within the next seven days from the time of your request.
iOS:
- Begin by tapping the Menu icon, represented by three horizontal lines.
- Navigate to "Settings" within the menu options.
- Choose "Delete Account."
- Enter the corresponding phrase provided by the system.
- Confirm your request by selecting "Delete Account." You'll need to enter your email account or phone number, depending on what was specified.
- Once your request is confirmed, you can uninstall the textPlus app from your iOS device.
Android:
- Begin by tapping the Menu icon, represented by three horizontal lines.
- Navigate to "Settings" within the menu options.
- Select "Account Settings."
- Choose "Delete Account."
- Enter the matching phrase provided by the system.
- Confirm your request by selecting "Delete Account." Input your email account or phone number, depending on the system's prompt.
- Once your request is confirmed, you can uninstall the textPlus app from your Android device.
Tips for a Successful Deletion:
- Please enter the correct matching phrase to confirm your account deletion.
- Back up any critical data or conversations you wish to retain before proceeding with the deletion.
Important Reminders:
- The account deletion process can take up to seven days.
- Once the process is complete, you won't be able to recover your account or any associated data.
- If you have an active subscription, please unsubscribe through your App Store or Google Play Store account.