Knowledge Base

Trouble creating an account

• I can't create a textPlus account

Trouble logging in

• How to log in?

Trouble obtaining a number

• I can't obtain a number

Verification Codes

• Verification codes and text+ numbers

Premium Subscription

• How to Set a Custom Voicemail Greeting on textPlus (Premium Subscription)
• Introducing textPlus Premium Subscription: Elevate Your Communication Experience
• I didn't obtain my number after purchasing Premium Subscription. What should I do?
• Why did the tabs in the app change after upgrading to premium?

Account Management

• Why I have been suspended?
• Easy Steps to Get Started and Sign In with textPlus
• Getting Your textPlus Phone Number for Calls and Text Messages
• Verifying an Email or Phone Number in your account
• Changing Telephone Numbers
• Retrieving Your Number on textPlus: What You Need to Know

See all 9 articles

Calling

• Toll-Free Calling Availability on textPlus
• Why does my call show as “Spam Likely” to the person I’m calling?
• How do I check the calling rate to a number in textPlus?
• Understanding Missed Calls and Enabling Push Notifications on textPlus
• Troubleshooting Common Calling Issues with textPlus

Messaging

• Are you running into daily message limits on textPlus? - Understanding SMS Limits
• Why Go App-to-App with textPlus? - The Power of App-to-App Messaging
• Downloading Your Messages on textPlus
• Maximizing MMS Quality: Essential Tips for a Seamless Experience
• Resolving Common SMS Issues with textPlus
• Important Update Regarding GIF Functionality in text+

Subscriptions, Purchases & Earning

• My balance have changed. What should I do?
• Managing Subscriptions and Credits on textPlus
• Subscription and Account Policy for text+ Users

General Information

• Troubleshooting App Installation Issues for textPlus
• Number Portability: A Guide for textPlus Users
• Connecting with textPlus Support: Your Guide to Assistance

Harassment

• Addressing Harassment on textPlus: Your Safety Matters